So to preface, I only really use doordash when I’m sick and I want to get food without spreading whatever I have. So I don’t open the app much. I just noticed that dominos is on the doordash app in my area. Why in the world would anyone ever doordash a dominos pizza when they already do delivery anyways? That just seems like a great way to burn a bunch of extra money for a worse service.
Local version of DD works this way: they refund always the first time, but they keep track of user’s behavior. So, after a few months using the app, it’s quite obvious who is more likely to be at fault.
Some drivers actually require a code to give you your order, and that’s because they have messed up previously.