Thanks for nothing, Sony. (WH1000-XM5)

  • spudsrus@aussie.zone
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    2 days ago

    Will admit the hinges on my QC ultra headphones have been pretty good.

    The things that annoy me about them are:

    Unable to switch off noise cancellation

    The earphone cushions fell apart after 6 months

    Custom button action can’t toggle an aware mode

    On head play pause was buggy enough to turn the feature off

    They semi regularly decide to reboot in the middle of calls and meetings

    I’m assuming you are retail and not on the design / software side of things but if you have any power to pass the feedback up the chain plz do ❤️

    • PalmTreeIsBestTree@lemmy.world
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      2 days ago

      I guess the quality has gone down because my Bose 700s don’t have any of those issues besides the ear pads degrading about every 2 years.

      • fulg@lemmy.world
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        2 days ago

        Unfortunately be aware that there are 2 types of cheap replacements, some are identical to the real thing and some are really cheap foam that is nowhere as comfortable. I don’t know how to tell the difference without ordering…