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Butter. Sap is not water soluble, so soap and water won’t work. It is, however, fat-soluble, so you must rub an oil (any pet-safe/food oil will work) into the fur and incorporate the two together. Then you can use soap and water to rinse out the mixture. Voila! Works like a charm on many hydrophobic substances.
I’ve used a skin routine from The Ordinary with good results. The most basic would probably be the squalene cleanser and Natural Moisterizing factors. I’ve added the niacinamide and zinc, glycolic acid toner, and most critically for redness Azelaic acid emulsion. Makes my face soooo soft and helps with redness