• mholiv@lemmy.world
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    21 hours ago

    Depends on the email. Sometimes it’s needed.

    I can spend 10-20 min writing an email that basically says “no your idea is dumb and won’t work” to customers in such a way where by the end of it they agree with me.

    It can take a bit of effort but with high stakes communication it’s needed.

    If you’re just sending an email to your teacher or whatever it doesn’t really matter.

      • mholiv@lemmy.world
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        20 hours ago

        Different customers are dumb in different ways and different customers have different personalities.

        If I sent a template email I would probably offend most of my customers. Lol.