The UK Post Office should at least have considered open source software for Horizon to enhance transparency, empower users, and avoid vendor lock-in, which could have prevented or mitigated the scandal’s impact. People like Richard Moorhead, Christopher Hodges, Alan Bates, and the long running Computer Weekly coverage all underscore the need for transparency and accountability, indirectly supporting open source principles, although direct advocacy is rare. For future systems, the Post Office and similar organizations should prioritize open source to prevent such injustices.
The establishment narrative often focuses on individual accountability rather than systemic issues like software design. But this overlooks how proprietary systems enabled the Post Office to deflect responsibility.
Open source software aligns with ethical principles of justice, autonomy, and resource stewardship, making it a compelling alternative for future public sector IT projects.
Thoughts?!
Care needs to be taken with big orgs like the NHS to not try and boil the ocean with massive IT systems. Concentrating on open interoperability standards allows for smaller more flexible contracts and the ability to swap out components when needed.
Open source licences would be the ideal default although at a minimum the purchasing org should have a licence that allows them (or subcontractors) to make fixes without being tied to the original vendor.
Biggest problem to open source health adoption has been the extreme unwillingness to form an international standards group around diagnoses and labeling.
Closest we have is the WHO with ICD but for some fucking inane reason it’s only used reliably by the second and third world. (Ironically this means most African countries have freakishly good digital MAR interop when they can afford to put in a system that uses those standards.)