So to preface, I only really use doordash when I’m sick and I want to get food without spreading whatever I have. So I don’t open the app much. I just noticed that dominos is on the doordash app in my area. Why in the world would anyone ever doordash a dominos pizza when they already do delivery anyways? That just seems like a great way to burn a bunch of extra money for a worse service.
Former Dominos manager here. As another user said, distance is part of it.
Places usually don’t deliver outside of a certain distance for a couple of reasons, proximity to sister chains (one Dominos can’t deliver to another Dominos area), and delivery time. The further the customer is the longer it takes to get the food to the customer, and to get back and deliver more.
Another reason is particular area. At my Dominos we had a ‘do not deliver’ list. These were neighborhoods or parts of the city where there’s reason to not send drivers there for their safety. The projects/ghettos/whatever term you like, and other general areas where drivers have been robbed/threatened/etc. I heard one story about before I worked there, one of the drivers was held hostage.
Door Dash or similar may not care about those things for XYZ reason, and send their drivers there anyway.
that last part is pretty fucked up. I know you likely had no control over that when there but,
“We aren’t willing to send our drivers into this area for profit because of safety concerns, but we will send another companies drivers into the area”
Is a bad/entitled policy.
edit: removed beginning as I didn’t want post to seem like I was directing it at PC.
Unfortunately we didn’t have much say in the matter. The way Door Dash did it was pretty roundabout. Instead of making some deal with Dominos (at least, when I worked there), they just submitted the order through our website under either the driver’s name or the customers. I doubt any of them knew the areas.
But I do agree with you.
yea DD does that with stores that don’t opt out of it. It’s dumb, while you do have the ability to actually partner with them(and in doing so you gain the ability to control when and who places/gets orders), if you don’t have an active partnership, they just send it via the dashers name and give the dasher a temp card to use for the transaction.
dominos in this case aren’t the party sending staff at another company to the dangerous locations. that would be doordash
yea, instead they are providing a company food so they can deliver there instead, since that makes it so much better lol
I can see the argument of, well, we didn’t know it was a DoorDash, we didn’t know where it was going, but like for partner establishments that excuse doesn’t exist, and even non-partner establishments could very easily just choose to not allow DoorDash at the establishment. It’s a huge “not my problem and gets me more money” mentality
you think they should refuse to sell food to people in underprivileged areas? man no offense but that’s really fucking stupid
I did just edit it to make my point a little clearer, which changed quite a bit of it. But to answer your question, if that area is an unsafe area, yes 1000%
Being said, it’s not because it’s an underprivileged area. It’s because the area isn’t safe to be in, so therefore, if you’re being robbed/mugged, delivering food to the area, don’t put people in that situation. To me, it’s absolutely stupid to think anything else.
I think you’re just extremely wrong about all of this. The doordash app could warn drivers about certain areas and give them the option to refuse orders, but this has nothing to do with dominos. They are responsible for their own staff.
Oh, don’t get me wrong. DoorDash is as much at fault as Domino’s would be in this scenario.
I just don’t see the comparison of oh, it’s not safe enough for my company to send people there, so let me allow another company to send people there because they are willing to give me money for it.
If it’s not safe to go to, then neither company should be sending there, and anyone that’s assisting in allowing that to go there would be equally at fault.
it sucks for the people who live in that area, but I don’t see where it makes logical sense to cause additional human risk for someone else’s situation for the intent of increasing profits. It’s morbid.
the core issue is exactly like what you just mentioned. DoorDash could do that, however they don’t, they even actively penalize their drivers for refusing routes that go to specific areas. if DD isn’t going to do it, then that responsibility morally falls on dominoes the supplier.
no it doesn’t. they are responsible for making food and directing their own staff. they are not responsible for doordash staff, or uber eats, or whatever. you cannot refuse to make food because someone lives in a certain neighborhood. that should actually never happen.
dominos isn’t a government regulatory body overseeing food delivery or deciding on or enforcing some weird reddit-logic labor regulations. you have no idea what you’re saying.
It’s huge “I can’t fix this problem myself” mentality. Dominoes isn’t sending anyone to that neighborhood. Could you imagine the furthered dystopic trend if Dominoes (and others) COULD choose which neighborhoods to not serve AT ALL? If multi-brand corporations could so directly manipulate product availability like that?
There’s enough problems in poorer areas becoming “food deserts” by lacking proper groceries and only having garbage fast food available in walking/bussing distance. Let’s not give the French fry overlords any more power to tailor the markets through delivery denial.
Firstly, I don’t think the statement of I can’t do anything about it is valid here. Those chains could for sure offer a safe way of delivering it to those areas, but they choose not to because of cost, which is somewhat understandable but still bleh to me.
The food deserts, as you described, is going to happen regardless of if Domino’s allows DoorDash to deliver to bad areas or not.As at the end of the day, Dominos decides where they open and how they operate and that’s not changing any time soon.
I can’t wrap my head around any situation where, logically, you should be sending someone in to a risk area that’s known for people getting mugged slash robbed because someone lives there. especially for the wages that those delivery drivers make on both Domino’s and DoorDash.
There are solutions to the problem you listed there and allowing a company to pawn everything off to a company that isn’t putting the proper safety measures in for their drivers is not the solution.