My wild guess: Is everyone now just using apps for every single little thing? So now using the mobile site is considered “fraud behavior” and using apps is “normal”? Like is this what their “fraud detection system” do now?

Like the same card works when you order it at the counter in store… why did the site reject it? it literally worked before on that same site…

Tries a bunch of different cards, also declines…

But those same cards do work on other sites…

Like…

I feel like when you

  1. Use their app
    and
  2. Create an account

you’re less likely to face problems…

But using mobile website + guest checkout is very likely to get flagged for some stupid reason…

  • Miles O'Brien@startrek.website
    link
    fedilink
    English
    arrow-up
    67
    arrow-down
    2
    ·
    9 days ago

    I personally believe it is on purpose, to try and get you to download the app.

    Then they can get way more of your data to sell.

    • Richie’s Computer Stuff@lemmy.ca
      link
      fedilink
      arrow-up
      2
      ·
      2 days ago

      To add to this, I think this is why so many “smart” appliances/products have companion apps (I speak from my own thoughts so I don’t use certain language).

      For example, we had a perfectly good, ordinary air fryer (which is essentially just a miniature convection oven). But, my dad got a “smart” air fryer with WiFi connectivity and a companion app. All it really does is allow for remote control and send notifications when your food is done cooking, but you should not be leaving these things unattended to begin with, so the app’s usefulness is questionable at best.

      I have a sneaking suspicion that much of this is done to enable data collection. For example, they could hypothetically learn how frequently you use it and when, and then silently track your browsing history to suggest sponsored recipes. They could also have deals with other companies who are more specifically interested in user data. It’s yet another avenue for data extraction.

      I personally would not download these companion apps. They’re generally not necessary and if they are, there’s often an alternative product that does not require it. I’m of the opinion that an air fryer does not need an Internet connection. I feel that if remote accessibility was the true purpose, there should be an ability to access the device over a local network, rather than going through a server somewhere else.

    • TommySoda@lemmy.world
      link
      fedilink
      arrow-up
      24
      ·
      edit-2
      9 days ago

      I’m gonna have to agree. It’s been a growing trend for years and most sites don’t even give you half the features on the site.

      The other day I went to place an order for a pizza on the Dominos website on my phone and it would crash every time I tried. Went to my PC and it worked perfectly first try. I’m not downloading your fucking app when I only eat your food, like, once a year.

    • Nate Cox@programming.dev
      link
      fedilink
      English
      arrow-up
      6
      ·
      9 days ago

      It’s more about ads than data. It’s much more difficult for the average person to block ads on an app than on a website.