• eicker@lemmy.worldOP
    link
    fedilink
    English
    arrow-up
    120
    arrow-down
    2
    ·
    10 days ago

    The AI gets to accuse you based on a bad guess, while you have to file paperwork and surrender more personal data to prove you didn’t steal a pack of vitamins. »Innocent until proven guilty« is now a premium feature.

    • Doomsider@lemmy.world
      link
      fedilink
      English
      arrow-up
      33
      ·
      10 days ago

      Innocent until proven guilty was always the highest tier wealthy only premium. Everyone else is expected to plea bargain down to a crime they didn’t commit.

    • Cheebus@lemmy.world
      link
      fedilink
      English
      arrow-up
      26
      ·
      10 days ago

      if you’re a billionaire you can be proven guilty and still be considered innocent

  • nerdo@lemmy.zip
    link
    fedilink
    English
    arrow-up
    48
    arrow-down
    1
    ·
    edit-2
    9 days ago

    The world would be dramatically better if about 10,000 specific people died

  • Grandwolf319@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    44
    arrow-down
    1
    ·
    edit-2
    8 days ago

    What is wild about all this is looking back to the old social contract and how it basically made this fobitted forbidden.

    The best example is the movie minority report in which they had a fool proof way to 100% of the time predict the future.

    I won’t spoil the movie, but the whole premise was that even if there was one instance of it making a mistake, and a innocent person was put on ice by mistake, then the whole thing had to be shut down.

    And in today’s reality: all of big tech’s new tools make mistakes constantly, sometimes more than getting things right, and it’s still full steam ahead on the rollout.

    MFW dystopian movies were too optimistic

    • AmyAye@nord.pub
      link
      fedilink
      English
      arrow-up
      3
      ·
      9 days ago

      I mean, even in that one case, it was accurate, just not in the way they thought.

    • boatswain@infosec.pub
      link
      fedilink
      English
      arrow-up
      1
      ·
      9 days ago

      fobitted

      I’m sure this is a typo of some kind, but I can’t for the life of me work out what it was.“Predicted”? “Foretold”? I’m sure I’m being dense and just missing something obvious, but I’d love to hear what.

  • MoogleMaestro@lemmy.zip
    link
    fedilink
    English
    arrow-up
    39
    ·
    9 days ago

    This will ultimately be the death of retail stores.

    Half the reason anyone wants to go to a store in 2026 is to have a good time shopping in person. If going to the store leads to any chance of a shitty experience? Fuck it dude, I’ll just order online like everyone else I suppose.

    • heartSagan5@lemmy.zip
      link
      fedilink
      English
      arrow-up
      2
      ·
      9 days ago

      I guess the stock boys and cashiers could just be like the olden groceries, where you bring your list and they fill it? Or, I guess more layoffs?

      • AmyAye@nord.pub
        link
        fedilink
        English
        arrow-up
        5
        ·
        9 days ago

        Walmart already does this with pick up orders I see as many Walmart employees with carts running around as I do regular customers.

  • WhiplashPost@programming.dev
    link
    fedilink
    English
    arrow-up
    38
    ·
    9 days ago

    Self Checkouts are not even self checkout anymore. You go up and scan your stuff then 2 times out of 3 someone has to come over and approve that you scanned everything. At that point just open the normal lanes back up

    • YoSoySnekBoi@kbin.earth
      link
      fedilink
      arrow-up
      11
      ·
      9 days ago

      I literally stopped shopping at Kroger over this. If you’re gonna accuse me of stealing every third item I scan because I use a reusable shopping bag instead of the single-use plastic ones, you aren’t getting my business.

      I think the only one more over it than me was the poor associate who had to keep signing in to watch videos of me scanning stuff.

        • Ann Archy@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          8 days ago

          Yoink!

          Do you guys have the same shit as us by the way where they force you to scan your receipt to exit the store or the doors won’t open? That’s illegal by the way, but neither the store nor the customers care, they all go bleeping their fucking receipts like little lemmings, even when the doors are open. People think it’s mandatory, so they got trained to do it.

          I have had several runins with staff and security over this, and once it gets to security, sec just tells them to open the doors because they are not allowed to keep people from leaving, receipt or not.

          I’m half in a mind to push this and sue for unlawful detention, I think there is a very solid case to be made.

          • audaxdreik@pawb.social
            link
            fedilink
            English
            arrow-up
            1
            ·
            8 days ago

            Oh interesting. That wasn’t a thing where I used to live, but I just moved to a new country where it is. I’m very much not sure of the legality of things here yet, though. Ugh, hate the thought of being trained like that.

        • AmyAye@nord.pub
          link
          fedilink
          English
          arrow-up
          1
          ·
          9 days ago

          Sorry Mr Ed, won’t happen again sir. Please do not Gatling Gun me.

      • WhiplashPost@programming.dev
        link
        fedilink
        English
        arrow-up
        4
        ·
        9 days ago

        It’s so annoying. I’ll scan something big and the computer is OUT LOUD saying at me “BAG YOUR ITEM” like NO! I DONT WANT TO!

        • Soggy@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          9 days ago

          The grocery store nearest my house (QFC, a slightly nicer Kroger-owned regional chain) has tiny trays for the bagging area. Anything more bulky than a gallon of milk and a bag of apples turns into a weird game of Jenga.

      • Nindelofocho@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        8 days ago

        The Kroger I used to be close to had the carts where the wheel would lock at the door if the system thought you were stealing something which it did every other time I went causing me to stumble or bang my shin against the cart and look like a fool stopped in the middle of the doorway while waiting for an employee to come unlock my cart. I stopped going after I realized the whole experience of going to Kroger actually kinda just ruined my day and pissed me off. I typically did a bulk of my shopping right after my paycheck so id have a lot of stuff and I was forced to go throigh self checkout 90% of the time because they sometimes didnt have any open normal checkout lanes. Their aisles were also fairly claustrophobic and prices werent even really much lower. Makes me wonder if it would actually be cheaper to let people steal over paying for all the bullshit non working security systems

    • anewfox@lemmy.zip
      link
      fedilink
      English
      arrow-up
      2
      ·
      9 days ago

      opening more lanes very obviously makes things better for customers but that’s not even remotely the goal. self-checkout lets them slash their labor costs and give out more executive bonuses by just paying one employee to manage the entire self-checkout section. they wouldn’t get to keep that money if they opened up more lanes and paid an employee per lane. so now every store has 20 lanes with at most three lanes open, and only if it’s really slammed.

  • Zen_Shinobi@lemmy.world
    link
    fedilink
    English
    arrow-up
    37
    arrow-down
    2
    ·
    10 days ago

    Can we actually see the reports? Not saying it can’t happen but using AI in articles creates lots of views. Is “Home Bargin” the only store doing this? Is it only in the UK? This is really poor reporting here.

    • BooBees@fedinsfw.app
      link
      fedilink
      English
      arrow-up
      23
      ·
      10 days ago

      Anecdotally my wife keeps getting flagged by Walmart and they have to come watch her bag at the self checkout every time she uses one. So far no where else, just there. She uses them many other places, so she’s not acting suspicious or using it wrong.

      • RaoulDook@lemmy.world
        link
        fedilink
        English
        arrow-up
        9
        ·
        10 days ago

        When they walk up she should ask them to go ahead and start scanning and bagging her groceries

        • BooBees@fedinsfw.app
          link
          fedilink
          English
          arrow-up
          5
          ·
          10 days ago

          They actually did the first few times. Which is funny to me because my wife is very much a control freak. She did not think it was funny, though.

      • Zen_Shinobi@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        10 days ago

        Walmart has extremely good facial recognition software, which I assume now has been taken over by AI.

        I also get my reusable bags checked at Walmart (I rarely shop there anymore),they will even make me take out all the empty ones in my larger bag to prove I’m not stealing. I figured it was strore policy.

        I do know retail theft has skyrocketed the last 5 or so years. I have read stores getting rid of self checkouts because of this.

        • grue@lemmy.world
          link
          fedilink
          English
          arrow-up
          6
          ·
          10 days ago

          I do know retail theft has skyrocketed the last 5 or so years.

          Nobody should give any fucks whatsoever as long as it continues to be dwarfed by wage theft.

          Also, there is zero fucking reason to let Walmart check your receipt or your bags. With a warehouse club like Costco it’s written into the membership agreement, but a normal store has no authority to hold you, especially without probable cause. Exercise your goddamn rights, people!

          • uid0gid0@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            8 days ago

            Costco doesn’t do a real check either. They just look at your cart and swipe your receipt with a highlighter. The only thing I can imagine they are actually checking is approximate number of items.

          • Zen_Shinobi@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            arrow-down
            2
            ·
            10 days ago

            You have no 4th amendment rights against a private party. Depending on your state, the store can detain you until police arrive if they suspect you of shoplifting.

            • grue@lemmy.world
              link
              fedilink
              English
              arrow-up
              5
              ·
              10 days ago

              The key phrase there is “if they suspect you of shoplifting” which means they need to have actual fucking evidence and merely refusing their rent-a-gestapo bullshit doesn’t cut it.

              Otherwise, they’re the ones committing the crime of false imprisonment.

        • bthest@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          10 days ago

          I do know retail theft has skyrocketed the last 5 or so years.

          Yeah the stores did that.

          They knew self-checkout would be shoplifter heaven but they calculated that they saved more by cutting jobs. Then they cry for insurance and government payouts by pretending there is an epidemic of crime.

          And now they’re cutting back on the self-checkouts while not bothering to hire people back to work the registers lol. The lines are getting longer and longer.

        • [deleted]@piefed.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          10 days ago

          I hope not here as self checkout was a massive improvement for being able to check out with a few items where I live. They also have people assigned and present at slef checkout and more staff roaming the store to answer questions and keep stuff organized compared to before self checkout was a thing. I get help finding things and out the door faster.

          Sucks that they are doing a shitty implementation other placss.

        • NιƙƙιDιɱҽʂ@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          10 days ago

          they will even make me take out all the empty ones in my larger bag to prove I’m not stealing.

          God, I would laugh so hard as I kept walking to my car.

      • h0tbeef@lemmy.zip
        link
        fedilink
        English
        arrow-up
        5
        ·
        10 days ago

        This has happened to me at a few times a local grocery chain (it’s not wal-mart, but I don’t want to name it, as that would reveal my general location).

  • shalafi@lemmy.world
    link
    fedilink
    English
    arrow-up
    27
    ·
    10 days ago

    When I worked at Lowe’s they could tell the instant shoplifters pulled into the parking lot. They even had nicknames for the repeat offenders.

    “Heads up, Dumb and Dumber just pulled in, no doubt headed for lumber.”

    • OwOarchist@pawb.socialBanned
      link
      fedilink
      English
      arrow-up
      12
      arrow-down
      1
      ·
      10 days ago

      Only the dumb, obvious ones.

      I assure you, I’ve shoplifted quite a bit from Lowes without ever drawing suspicion.

        • OwOarchist@pawb.socialBanned
          link
          fedilink
          English
          arrow-up
          14
          ·
          10 days ago

          I usually go for pretty small stuff. Statute of limitations will probably run out before I rack up enough to hit felony level.

            • skaffi@infosec.pub
              link
              fedilink
              English
              arrow-up
              4
              ·
              9 days ago

              “Bit off more than you could chew, eh? Still, I like your gumption. I could use a man of your talents… And perhaps you could use a bit of ‘job security’, once you’re out of here. ‘Who’s asking’? Well, son, you’re looking at the mastermind behind the Great Maple Syrup Heist. That’s right. It was almost perfect, but as you can see, things got sticky in the end. But this next job will be different. You got your start stealing candy from babies, just like everybody else, didn’t you? Well, imagine stealing the candy before the baby even got it! Uh huh. So… I may or may not have come into possession of reliable intel about the Easter Bunny’s secret stash… We’re talking enough chocolate here to make each of us billionaires, once it’s melted down, and minted into fresh, clean, completely untraceable chocolate coins. So, what do you say… are you in?”

      • shalafi@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        10 days ago

        You might be surprised at what they know! Dumb and Dumber above have no idea they’re targeted. Small timers won’t catch any heat as training is to let it slide above all. We had tips on how to “confront” shoplifters without actually saying anything.

      • bthest@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        10 days ago

        I’ve gotten so many loose bolts and washers just laying around on the floor in the small parts section. I almost want to tell them to pay me for cleaning up their trash. Can’t say I’ve ever made off with lumber though.

        Same with the LEGO isle in Wal-Mart.

  • NigelFrobisher@aussie.zone
    link
    fedilink
    English
    arrow-up
    20
    ·
    9 days ago

    You write just one book about a labyrinthine bureacracy and people use your name to curse organisational dysfunction forever.

    • NovaVeles@lemmy.world
      link
      fedilink
      English
      arrow-up
      13
      ·
      9 days ago

      A situations like this makes me use a form of Malapropism one would expect of a Dickensian society to bring about almost Orwellian situation. Makes you wonder when someone will use Chekhov’s Gun before it all gets Bowdlerized. Alas this Machiavellian paragraph is reminiscent of a Lovecraftian creature.

      But seriously, that paragraph above reads like the scene in Blackadder when they meet the writer of the Dictionary.

      • NigelFrobisher@aussie.zone
        link
        fedilink
        English
        arrow-up
        7
        ·
        9 days ago

        Poor Machiavelli too. Everyone goes on about how he faked his death and “dark triad” traits, and he was just some bloke taking the piss out of the government.

  • Eddbopkins@lemmy.world
    link
    fedilink
    English
    arrow-up
    16
    ·
    8 days ago

    its infuriating that law enforcement is this incompetent. to arrest innocent people is unacceptable. i hope they all get hundreds of millions each. these people cops need to learn lessons and get educated on the law so they dont enforce the laws wrong, like in this case

    • Soup@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      8 days ago

      Oh, not just arrest. I don’t know if it was Ai or not, but the 1y/o who was recently mudered by police was in the car with people falsely accused of shoplifting. The family was told by the courts that it was a “reasonable use of force”.

      Wild that largely untrained cops can dole out the death penalty to a bystander for a crime that has little-to-no inherent urgency and would never carry a sentence even a fraction as severe.

      • Eddbopkins@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        7 days ago

        untrained cops can dole out the death penalty

        this should of been the biases of defense for the victum (1 yr old), cuz w.e they did use didnt work.

    • phutatorius@lemmy.zip
      link
      fedilink
      English
      arrow-up
      3
      ·
      7 days ago

      It’s not just the incompetence that’s the problem, it’s also the laziness and malice.

  • motruck@lemmy.zip
    link
    fedilink
    English
    arrow-up
    15
    ·
    10 days ago

    This is a great way for people to lesen how this technology can be used negatively. Get the backlash early before it has completely infected everything.

  • njordomir@lemmy.world
    link
    fedilink
    English
    arrow-up
    13
    ·
    9 days ago

    I worked at my local Goodwill (they’re split up by region). We kept a close eye on known shoplifters, but we couldn’t say anything and even my boss couldn’t say anything unless he literally saw them conceal the object then walk out of the store and never broke eye contact. They said the store could get sued if we stopped them and they had ditched the contraband in the moment we looked away.

    I don’t see why the stores discussed here should be treated differently. Someone needs to sue these surveillance stores until they stop automating false accusations.

    • beejboytyson@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      ·
      9 days ago

      Kafka was most famous for pointing out that our current society is built on bureaucracy unto death. For instance how he have to fill out insurance forms while dying of cancer.